Maintenance

 

 


Maintenance: Computer Maintenance is technical work performed to decrease the chance of problems occurring. This Includes, but is not limited to:

Hard Drive: This allows a qualified technician to browse the contents of a hard drive and clean off any unnecessary files. Files such as deleted items, temp files, Internet files, and others take up critical space that slow a machine. Once these files are cleaned, unnecessary programs can also be removed (at the approval of the user) and a systems integrity check can be performed.

Repair: Our long-term commitment has been to maximize uptime and availability of your entire network. To achieve this, The ICI Computers stock an extensive list of replacement parts. From hard drives, cables, monitors, memory, we are able to get you back up and running in minimal time.

If your computers are several years old it may be the right time to upgrade your computer hardware and software. New software may require more power or more memory to operate effectively. Software may need to be upgraded to provide new functionality and maintain compatibility with other software applications. Technology is moving so fast that many hardware and software components are quickly out of date and without support from the vendor.

If you are thinking about an upgrade give us a call and we will come and check out what you have and whether you need an upgrade or if there are other less expensive solutions. If you are thinking of buying an new computer then we may be able to help you save some money by upgrading instead. Some computers allow CPU upgrades, most allow memory upgrades and more disk space to be added. In many cases we can upgrade your operating system to the latest release to give you all the benefits that come with it.

Key Benefits
Extended life of your computer thereby saving new funding
Increased performance or throughput
Compatible hardware and software components
New functionality of the latest release of software


Cleaning and Maintenance Program

Your computer, like your car needs regular maintenance to keep it running as fast and reliable as when you first bought it. Our 30 point inspection makes sure you don't run into costly hardware and software repairs. Our plans are yearly with either 2 or 4 services per year. Below are just a few of the ways we will pamper your computer.

Cleaning and regular preventative maintenance of a computer and peripherals involves the removal of dust and other debris from the components, cleaning the component and where practical the inside. Checking the cable and connections for wear or looseness, running software that checks the disks and software for possible problems and ineffective use. This includes virus checking, deleting unwanted files and software, and disk de fragmentation. We have a checklist of items that we go through for this service.

We offer several types of maintenance contracts whereby we will visit you on a regular basis to check for problems and do routine maintenance. In many cases such a maintenance plan can catch problems before they really become big or happen at all.

Key Benefits
Increased reliability
Faster response and more effective use of CPU power available
More effective use of disk space
Reduced downtime
Identify possible problems before they happen.



Service Contracts (Including Maintenance & Repair):

We have the ability to look at the big picture and help our customers achieve a lower TCO (Total Cost of Ownership). There are several issues that factor into this equation. The first is the quality of equipment. If quality equipment gives less problems and compatibility issues, there will be less overall technical time required to fix these issues. Second is the ability of the service provider. Fixing a problem that does occur, correctly, requires staff with previous experience and know-how. Our staff has years of experience fixing business issues…and can do it right the first time.

Our job is to help you bring your yearly computer service costs into a fixed monthly payment that fits your budget.

Key Benefits
Shared resources such as printers, directories and files
Shared internet access through a single modem
Email for all users


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